Shipping & Returns

Shipping Policy and Info

1. All parcels are sent through Mongol Post, national standard courier. It works with your national postal company. 

2. Once a parcel is sent, the customer will be notified and get a tracking code.

3. Please be aware that until the package/parcel arrives in your country, you may not be able to track as as it seems it takes time until foreign couriers receive the package in their territory and register it into their system to track.

4. Shipping time: shipping takes 3-5 weeks to USA, Canada, Australia, New Zealand, 2-3 weeks to Europe, 1-2 weeks to Japan, China, Russia.

5. Shipping can be delayed around Christmas, Thanksgiving or any other major holidays, in China or whatever transit airports.

6. To know the shipping cost simply put products in shopping cart, then click Shipping Estimator button under it. Here you will need to choose your destination country. Then click update. It will show the shipping cost to your destination. 

7. For express courier, contact us. We frequently send packages by express courier per customer need.

Return policy: 

If you are not satisfied, you can return products within 14 days of delivery. You must return in unworn, undamaged condition. Once we receive the item, we'll check its condition and will refund you. 

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