Conditions of Use

Conditions of Use 

Welcome to Mongolianshop.com.

These terms and conditions outline the rules and regulations for the use of Mongolianshop.com website. 

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Mongolianshop.com's website if you do not accept all of the terms and conditions stated on this page.

1. We provide best possible accurate information for products. Most products are hand made, and are not industrial precision manufactured products. Hence they may have slightest change in color hue or materials. Also different displays show colors in different ways.  

2. Making the products will take time 3-14 days depending on the size and complexity of the product. Also seasons and holidays affect the time needed for  the artisans or family businesses or entities to make your product. 

3. We ship packages as fast as possible. Once the product is made it is sent. The shipment time varies according to your destination.  Seasons like Christmas, Thanksgiving, Lunar New Year and Naadam in July  can affect shipment time beyond our control. Parcels go through China or Korea or Russia and will go through their postal system too. 

4. We have the right to cancel orders if due to disruption of raw materials and makers, and will inform the customer in such a case. The customer will be refunded. 

5. We do not store credit card info.

6. We do not spam emails. Your privacy is our outmost priority. Your email and address information is not shared with any party or sold to.

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